Ideo Technologies provides a quality technical support on the products we are selling. Our technical engineers help you to set up, use and maintain your solutions.

The following services are proponed to customers :

Access to our support team

Ideo Technologies enables its customers to contact the support teams by a dedicated extranet access called Ideo-club. This service is connected to our customer relationship management system. The aim is to facilitate your contacts with our technical teams throughout a single interface. We wish to prevent us at the maximum from using the email.

If you are not a customer yet, you can call your current sales contact at +33 1 46 25 09 60 to be informed about subscription conditions and get your access code.

Free update of the versions

The customers with contracts have an access to the main and minor versions of the products we distribute, during the validity period of their contracts. These versions are available in our website.
Access to downloading

You can reach the last versions of the software and the attached documentation.

Periodical newsletter

All the registered users receive a periodical newsletter by email, which describes the updatings of the products, advice and information about the next versions.